Dear Sunway Sanctuary Postnatal Care Team,We are truly grateful to the nurses and the entire team for all the care, patience and support you have given our little one. You took such good care of her, especially during the times when she went through her stye, diaper rash and two episodes of fever. Those moments were quite worrying for us as first-time parents, and having such caring and attentive nurses looking after her gave us so much reassurance. We really appreciate everything you did for her. 🥹❤️A special thank you to Ms Jocelyn as well, for patiently teaching us how to handle our baby, care for her, manage our breastmilk and answer all our many questions. As new parents, we had so much to learn, and your guidance and patience made us feel much more confident in caring for our little one. We truly appreciate you taking the time to explain things to us over and over again.We would also like to thank the F&B team for all the delicious meals throughout our stay. The food was something we genuinely looked forward to every day! ❤️And a big thank you to the housekeeping team for always keeping everything clean and comfortable for us, and especially for helping us deal with the unexpected cockroach situation. 😅 We really appreciate how promptly and diligently you handled everything.Overall, we are very thankful that we chose Sunway Sanctuary for this special part of our journey. We will always remember the care, kindness and warmth that everyone showed us and our baby during our stay.Thank you once again to the entire team for taking such good care of our little family. We are leaving with a very grateful heart and many fond memories. ❤️

I had the best 28 days at Sunway Sanctuary, and from the moment I stepped in, I felt completely taken care of. I checked in the day after my natural delivery, and the care started immediately. Both my baby and I received thorough assessments, which gave us so much peace of mind as first-time parents.A special thank you to Jocelyn, the Head Nurse, who carefully checked on my recovery and gave me valuable advice on wound care, herbal baths, and postpartum recovery. I also loved their well-planned TCM program, where the meals and tonic soups were tailored to each stage of recovery. The food was another pleasant surprise—it wasn’t the typical confinement food but modern dishes like lasagna and spaghetti, thoughtfully prepared with confinement-friendly ingredients.The first two weeks were still physically challenging, but by Week 3, I could really feel the difference and slowly felt like myself again. I also appreciated that they conducted a postpartum depression assessment, showing they genuinely cared about both mothers’ physical and mental well-being.The nurses were exceptional. They treated my daughter with so much love and care, especially Nurse Siva and another Indian nurse whose name I unfortunately can’t remember. My daughter has a birthmark on her left temple, and they always paid extra attention to her. Knowing she was in the nursery with certified nurses—not helpers—allowed my husband and me to focus on resting and recovering without worry.The parenting classes, baby CPR, first aid, baby bathing demonstrations, and mummy activities like pelvic floor yoga and sound therapy were all incredibly useful. As a bonus, Sunway Sanctuary also provided a complimentary full moon celebration for up to 10 guests with a customized backdrop, as well as a Getha baby cot and mattress during our stay.Looking back, choosing Sunway Sanctuary was one of the best decisions we made after welcoming our daughter. The care, professionalism, facilities, and support were worth every penny. If I have a second baby, I will definitely return—and next time, I’ll be booking the 56-day package!

I had a pleasant experience at this confinement center. The nursery staff were caring and attentive to my baby, which was my top priority. CS was also responsive and helpful whenever I had questions or needed assistance. The room was clean and comfortable, and the location is convenient with nearby shops for anything I needed.Overall, I’m satisfied with my stay and would definitely recommend this place to my friends!

Highly recommend Sunway Sanctuary for postnatal care! My confinement month here felt like a blissful "honeymoon." The environment is incredibly comfortable, allowing me to fully rest and recover after birth. As a new parent, I learned so many practical newborn care skills and valuable knowledge from them, which gave me the confidence I needed to transition back home.

Had a relaxing and comfortable 28 days here at Sunway Sanctuary. Loved the big room with a spacious balcony overlooking the theme park. Great when we needed a breather. Nurses were friendly to babies and very helpful to guide us the new parents. Food was good, especially the western options. But all of it has bell peppers in it, in case you don’t like it 😅